Frequently Asked Questions

1 - How will I receive the guide after purchase?

After purchasing, you will receive an email containing a PDF file with links to download the guide in the desired language.

2 - I didn't receive the email with the guide, what should I do?

Check your spam or promotions folder. If you don't find it, contact us and we'll resend it to you.

3 - In which languages ​​are the guides available?

The guides are available in multiple languages. After purchasing, you can choose the desired language from the PDF file received by email.

4 - Can I get a refund after purchase?

Due to the digital nature of the product, we do not offer refunds once the guide has been purchased.

5 - Do the guides offer medical solutions?

No, the guides contain practical advice based on studies and testimonials, but they do not replace the advice of a doctor or dermatologist.

6 - Do the above strategies work for all skin types?

Every skin is different. The guides offer proven methods, but results may vary from person to person.

7 - Is the information contained scientifically based?

Yes, the guides are based on scientific research, expert experiences and real testimonials, with a practical and customizable approach.

8 - Do the guides contain images and illustrations?

Yes, the guides include explanatory images and diagrams to facilitate understanding the contents.

9 - What can I do if my skin doesn't improve?

If you don’t notice any improvements, it may be helpful to consult a dermatologist for a personalized plan.

10 - Can I read the guide on a smartphone or tablet?

Yes, the guides are in PDF format and can be read on any device (smartphone, tablet, computer).

For further questions or assistance, please write to us at [].

We will be happy to help you!